Switching from a spreadsheet schedule to an online SaaS (Software as a Service) system not only gives this agency back over two work weeks in labor every year, it also improves employee accountability
July 24, 2013 – Philadelphia, PA – Anyone who has ever dealt with a schedule created on a spreadsheet, calendar or whiteboard knows it’s time consuming to create it and frustrating to maintain it. And, the more people there are to schedule the harder it is. People get sick or trade shifts, the schedule may or may not be current at any given time, and it has to be recreated and redistributed every time it changes.
“At Temple Transport Team, we wanted to simplify our scheduling process for scheduling our 58 employees. We were using an Excel spreadsheet…it was horrible and time consuming.” states Carl Homa, Operations Manager, Temple Health System Transport Team, Inc., Philadelphia, PA. “What we like about EMS Manager is: the ability to set-up repeats and rotations; the ability for staff to enter in time off; their ability to pick-up shifts with little management involvement; and the ability to access our schedule through the Internet from anywhere at any time.”
Temple Health System Transport Team clinicians are responsible for entering time off requests and trades which increases their accountability. Homa says the time-stamping of requests and actions provides a level of accountability that did not exist before. “All clinical staff members can look at the schedule online and pick up extra shifts. Now, no one can say I was not aware of the shift, I never got an email, or ask why they didn’t get a lot of time,” states Homa.
Temple also utilizes EMS Manager’s document library feature to post protocols and educational material, along with policies and procedures. This allows the documents to be accessible to everyone at any time – whether they are onsite at the hospital or off-site.
The accessibility of EMS Manager makes scheduling easy and accurate. There’s no waiting to see if there are open shifts available and no waiting for the latest updated schedule to come out…it’s always current.
“Our staff likes the ease of scheduling, especially our per diem staff, because they can sign up for shifts far in advance and get automatic notification if they have been approved. In addition to our EMS Team, we schedule our transfer and communications center using EMS Manager as well. I’d say 90% loved EMS Manager right away, 98% love it now and 2% don’t like anything we do,” adds Homa jokingly.
About Temple Health System Transport Team: Temple Transport Team was created to ensure that the world class, academic medical center resources of Temple Health System are available whenever and wherever they may be needed. Temple’s Episcopal Campus houses the Temple Transport Team (T3), an ambulance service transporting over 7,000 patients annually. The campus is located in Philadelphia’s Kensington neighborhood. The Temple Transport Team is committed to providing safe and immediate critical care air and ground transport, any time of the day or night, utilizing state-of-the-art equipment. They provide immediate access to an exceptional group of physicians in every specialty and primary care field. These physicians include the nationally recognized faculty of the Temple University School of Medicine and are supported by the advanced resources of its major teaching hospitals.
About Aladtec: They are a proud provider of web-based software solutions for online employee scheduling and workforce management applications. The company’s flagship products, EMS Manager and FIRE Manager, are leaders in the public safety sector. Together with their newest product, Zanager, they serve over 1,000 EMS agencies, fire departments, police departments and other businesses. Over 60,000 employees use Aladtec’s online employee scheduling and workforce management products. Aladtec is headquartered just outside the Minneapolis/St. Paul metro area in Hudson, Wisconsin. For more information, visit www.aladtec.com.
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