Hesitancy to switch from a handwritten calendar to an online employee scheduling system was erased with a simple 30 minute tutorial
November 13, 2013 – Often people are reluctant to change an administrative process because they aren’t comfortable with the technology involved, or they think their system “is good enough” the way it is. But when they see other organizations making a successful change to save time and money…they often decide it’s time to jump on the bandwagon.
“Previously we created the schedule by hand and simply wrote the “on-call” people’s names on a blank calendar, then we scanned it and emailed it to everybody,” shares Captain George Bell, Fountain E.M.S., Fountain, North Carolina. “I heard about EMS Manager from several medics who work at other stations where it is used for scheduling and tracking. I was afraid to try it because I thought it might be too hard to learn and to use, but our sales rep Ericka solved that problem with our initial 30 minute tutorial phone call. Then we tried the free trial to EMS Manager and we were sold.”
The best thing about EMS Manager, according to Captain Bell, is he can now produce the monthly schedule in about 30 minutes to an hour instead of the six hours he previously spent. He states, “The schedule is very easy to change, when necessary, and everyone gets the updates pretty-much instantly!”
Captain Bell also indicates that since he doesn’t spend much time working on scheduling anymore, he finds it’s much easier to stay on top of the required DEA reports, financial reports and other paperwork he is responsible for.
EMS Manager is a subscription based online employee scheduling and workforce management system designed specifically for the EMS sector. It can be customized to fit the needs and requirements of any size agency. The annual subscription fee to access the cloud based software is determined by the number of members accessing the system, so it is affordable for any size department.
“I think one of the most popular things about EMS Manager for our organization is the fact that anyone with a smartphone can easily look at the schedule at any time, and the system also automatically updates their Outlook calendar. Since EMS Manager is a subscription based product it meant we were still able to afford it after our budget had already been set. We didn’t have to wait until the next year to plan for it,” Captain Bell concludes. “EMS Manager is certainly expertly written and very easy to use.”
About Fountain EMS: This agency covers approximately 1,000 people in their district with 14 paid members and three volunteers. When needed, they also cover all of Pitt County which has about 100,000 residents. The town is part of the Greenville Metropolitan Area located in North Carolina’s Inner Banks region which is one of the fastest growing areas in the state.
About Aladtec, Inc.: This company is a proud provider of web-based software solutions for online employee scheduling and workforce management applications. The company’s flagship products, EMS Manager and FIRE Manager, are leaders in the public safety sector. Together with their newest product, Zanager, they serve more than 1,000 EMS agencies, fire departments, police departments and other businesses. Over 60,000 employees use Aladtec’s online employee scheduling and workforce management products. Aladtec is headquartered in Hudson, Wisconsin. For more information, visit www.aladtec.com.
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